FAQs
How can we contact you?
You can write to us at info.beautyswissindia@gmail.com
What are the modes of shipping our order?
We usually ship through DTDC, Delhivery, XpressBees, Bluedart, Ekart to most of our orders currently. For areas unserviceable we ship through INDIA POST.
Do you ship internationally?
No, We are not currently ship orders internationally.
How long does it take to receive my package?
It takes 7 working days for your package to get delivered to you if the order is placed within the limits of INDIA.
Can I exchange or return purchased products?
If you have a product loss like spillage or breakage of the container, we will replace the product for you. Or if it is only a physical damage like a dent or a scratch, we will be able to process a refund, exchange or return. All order cancellation requests will receive the refunds via same purchase method that the customers used.
How to track my order?
We are sending you tracking details on emails. or go to our tracking page in website.
How can I return my order?
If you have a product loss like spillage or breakage of the container, we will replace the product for you. You can mail us the product in its original packaging with all tags intact, send us the receipt of shipment and we will refund you the amount for courier to your Bank account if any shared with or to your other payment methods.
Are your products natural?
Our products are natural, which means not only the products but the sourced ingredients are also from tribal valleys in forests where soil is pesticides free and air is pollution free. It's that pure and all the goodness (& the natural essence) goes directly into your skin and hair when used.
How to test for sensitivity or allergy?
Apply a small quantity of the product you would like to test to the inner side of your elbow, on your wrist or behind your ear lobe. Do not let the area get exposed to any kind of moisture during the test. Wait for 24 hours and see if you see any allergic reaction like inflammation or redness or itching. Do not use it if in case you see any of the above reactions positive.
Do you offer Cash on Delivery?
Yes we offer you currently free cash on delivery in India.
What are the different modes of payment you accept while placing an order?
Payment to confirm your orders on the website can be made through Debit Cards, Credit Cards, Paytm, Amazon Pay, Phone Pay or any other BHIM/UPI wallets or apps.